Tips & FAQ

Safety Tips

What can we do to minimize potential risks to our safety and also that of our property and assets? Sometimes we take things for granted about our surroundings and situations. This in turn provides opportunity for potential and hazardous risk factors.
"It won't happen to me", a more often than not comment heard BEFORE things happen! We tend to think our homes are our fortresses. We assume that installing a home alarm system is sufficient to ensure the safety of our family. These are things you can do to minimize risk factors in your home :-
Where possible, install double-locks and security deadbolts to main doors and windows. Before you leave the house, make sure that all doors and windows are secured. It is a good practice to make a round of the house prior to leaving.
Install ample lighting around the perimeter of your house especially at the entrances. This is a good deterrent for potential burglars.
It is a good practice to make sure that all electrical appliances are switched off or disconnected when not in use. This prevents a potential fire risk while you are away.
  • Do not keep spare keys outside the house area that can be accessible by anyone
  • When you go on holiday, make sure that all mail and newspapers are collected by a trusted person
  • Install an electrical timer for lights in common used areas to give an impression that there are occupants in the house
  • Do not leave items such as ladders or tools around that can be used by would be burglars
  • Do not make it obvious that you have made big purchases of bulky items by discarding the boxes outside your home. Recycle is the best policy.
We have all heard many cases of threats to personal safety and tragedies as a result of these threats and risk factors.
Always be vigilant and observant to our surroundings. Keep a look out for suspicious people around us. If we have to carry a bag, make sure that it is carried on the side away from heavy traffic, making it harder for a snatch thief to have an opportunity. Wallets and small purses should be kept in inside pockets or jackets. Do not carry wads of cash or valuables with you. Avoid strangers who look suspicious and ask you questions.
Check to make sure that your vehicle is in good condition at all times. A broken down vehicle can present a crime of opportunity. Once inside your vehicle, make sure that all doors are locked. When leaving or returning home, make sure that you are not followed, if you are, drive to the nearest police station instead of going home. Do not leave valuables or laptops/hand phones in the car while you are away. Make sure your car is locked at all times and do not leave your keys in the car ignition and running while unattended
Frequently Asked Questions


What should I look for in an alarm system?
Respond Speed Respond time is critical in emergencies.
Information Accuracy Relaying of correct vital information to the respond team and relevant authorities with the account holders details and emergency situation ensures a successful intervention.
Expert service and reliability Good after market service for parts and system function. Round-the-clock monitoring and response. Expert advice and consultation.
How does my alarm work?
When the alarm is triggered, a distress call will be sent to the monitoring centre. At the monitoring centre the call will be attended to by a personnel and a rapid response team will be dispatched to your premises.
What is a closed circuit TV?
A closed circuit TV or CCTV is a camera installed at strategic points to monitor activities as they occur. The images are relayed to a monitor system that handles the imaging, timing and recording.
Who will attend to my calls in times of distress?
All calls will be attended to by real personnel not answering machines. Our attendees are well mannered and trained to monitor and convey distress or enquiry calls to the relevant authorities or departments
What can I expect from the CMS service?
You can expect 24 hour monitoring 365 days a year. When you send out a distress call, and armed response team will be dispatched to you within 5 minutes. Depending on the nature of your distress call, all other information will immediately be relayed to the relevant authorities